Our Commitment to Privacy
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you interact with our website or use our services. This information may include your name, email address, contact information, and any other information you provide to us for the purposes of transactions and/or shipments.
1.2 Usage Data
When you visit our website or use our services, we may collect non-personally identifiable information about your usage, such as your IP address, browser type, device information, referring website, and pages visited. This information helps us analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use.
1.3 Cookies and Similar Technologies
2. How We Use Your Information
We may use the collected information for the following purposes:
2.1 Analytics and Improvements
We use the information to analyze trends, track user behavior, measure the effectiveness of our website and services, and make improvements based on the insights gained.
We may use your contact information to communicate with you, respond to your inquiries, provide customer support, and send you important updates or promotional materials.
2.3 Legal Compliance
We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
2.4 Business Purposes
We may use your information for legitimate business purposes, such as internal record keeping, data analysis, operational management, transactions, and shipments.
3. Information Sharing and Disclosure
3.1 Service Providers
We may engage trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. These services include (but are not limited to) shipping and payment processing.
3.2 Legal Requirements
We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, or protect the rights, property, or safety of us or others.
4. Data Security
We work to implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Wherever we collect sensitive information such as credit card data, all information submitted to us is encrypted and transmitted to us in a secure way to be processed. Please note, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. Should you wish for a more secure interaction or transaction, please contact us via phone.
5. Your Rights
You have the right to request any personally identifiable information we have on record, to correct, update, or request we delete this information. Please note, some banking information collected for the purposes of electronic payments cannot be completely deleted or removed. If you would like to exercise any of these rights, please contact us using the information provided via this website.
7. Contact Us