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If you pay a core charge for an item purchased from Cardinal Parts, you are eligible for core credit upon return of the old core unit. Used cores must be returned within 30 days provided the replacement parts were purchased at Cardinal Parts. All cores must be shipped back in the box you received your new/reman product in. If box arrives damaged, please contact us for further instructions at Support@CardinalParts.com.
Before returning your core, be sure to drain fluids from the core and place it in a plastic bag to prevent leakage. Then pack it in the box that contained the new/reman part you purchased from Cardinal Parts.
Each product that has a core charge will be shipped with a pre-paid return shipping label. This label is provided for your convenience. Place this return shipping label on the outside of your box when ready to return your core. You will then need to drop the core off at a UPS location, or call them to have it picked up. You can also call 1-800-PICK-UPS (1-800-742-5877) or visit the UPS Website to find a location to drop the core for return.
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As a member of the Diesel USA Group of companies, we represent the largest distribution entity for turbochargers in North America. By supplying genuine auto and truck products, we help our customers find the parts they need!